User Experience Design

We offer research into your customers that leads to strategic insights for your product or service. Understanding behaviour enables us to change the customer experience - and that change happens through great design.

What is User Experience ?
User Experience design communicates to user the entire philosophy behind the product... What it does? How it is structured, how to use it, and what should you do if you need any help. Effectively, what this means is, Design serves as a layer between the user and the product and it is the only way a user can derive a meaningful experience. A smart design is the synergized result of effective Strategy, architecture, technology, discoverability and support.

Individual components that contribute to enthralling user experience:

  • Strategy
  • Information Architecture
  • Technology
  • Discoverability
  • Support

Interaction Design is iterative, hence all of the components must be reviewed by continuous Usability Testing and customer feedback. Testing should ideally be included at every phase of design. It validates concepts and also help identify faults at a very early stage.

Our Solutions
With Providence's user-centric technology solutions, you can align end-users' needs with your key business drivers to deliver value to end-users and meet business objectives. Our industry experts employ customized model to design and build technology solutions for websites, portals, intranets, enterprise products and mobile devices such as smartphone and tablets.

Our comprehensive yet pragmatic user-centered design approach includes framework to select the most efficient techniques for research, analysis, articulation and prototyping.

  • Market Research and Analysis
  • Business Objective/Purpose Definition
  • User Objective/ Purpose Discovery
  • Usability Evaluation
  • Interaction Workflows
  • Usability Testing
  • GUI Prototypes
  • Integrated Marketing strategy

We offer a one-stop shop with integrated interface design and development services — from design strategy consulting to front-end implementation to maintenance and support.

Value For Clients
Few highlights of our services:

  • Increased productivity
  • Enhanced business-IT alignment
  • Reduced cycle time
  • Greater compliance
  • Reduced support costs
  • User and industry research, Customer journey mapping
  • Expert evaluation, Competitive reviews
  • Visual design and style guides

Let us help you gain a deep understanding of Interaction and Visual Design paradigms across the full spectrum of mobile devices and platforms, including iPhone, iPad, BlackBerry, Android and Windows Mobile.

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