Healthcare

Security. Dependability. Reliability. It's what your patients and clients expect from you. They look to you to care for them, and to keep their data safe. Providence can help you do that.

From claims management systems to secure healthcare portals, online content management solutions to web-based learning tools, Providence offers comprehensive software services for healthcare organizations. We can help you acquire and engage with more clients, increase profitability and maximize return on your marketing investments.

Our service delivery model and deep domain experience bring a unique level of flexibility, cost-effectiveness and service excellence to every project.

Industry Challenges
Healthcare organizations, today, must cope with a transforming business model while meeting the pressures of the industry's regulatory demands.

Major challenges faced by healthcare providers:

  • Managing a changing business model: Shifting to a patient-centric healthcare system
  • Coping with regulatory pressures for cost containment and alignment of incentives
  • Handling digitized data from multiple sources, leading to a data explosion
  • Implementing reforms to provide greater emphasis on wellness management and preventive care

Our Solutions
We enable healthcare organizations to enhance operational efficiencies, streamline internal processes, modernize business and develop customer intimacy, while meeting regulatory compliance.

Highlights of our services for the healthcare providers:

  • Legacy system modernization
  • Remote health monitoring
  • Payer CRM initiatives
  • Electronic health records and exchanges
  • Healthcare infrastructure management and hosting
  • Healthcare analytics and business intelligence

Industry Focussed Solutions
We have the experience, expertise and capabilities to help you innovate and transform your healthcare enterprise. Our full services offering comprise IT services, business process outsourcing, consulting and infrastructure services. Some of our focus areas include the following:
  • Electronic health claims management system
  • Electronic medical records (EMR) systems
  • Web solutions for product and disease awareness
  • Custom/web application management
  • Front- and back-end custom/web application development
  • Healthcare microsites and portals
  • Online client trial recruitment solutions
  • Learning management system implementation
  • Business intelligence / reporting
  • Customer relationship management (CRM)
  • Process-driven web application development
  • Knowledge management

Web Strategy and Consulting
Feasibility studies, business cases, strategy roadmaps, etc. ensure your technology initiatives have measurable results tied directly to your objectives.

Web Design and User Experience
Customer acquisition and engagement is made possible through best-in-class design expertise and a focus on usability.

Custom Web and Application Development
Count on reliable, flexible solutions with significant time-to-market benefits and surprising affordability.

Content Management
When it comes to medical information, security is paramount; our web and enterprise content management systems keep data secure, organized and up to date.

Portals and Collaboration
Whether you want a microsite for product or disease awareness, or a collaborative tool for a team of professionals, Providence offers customized solutions that meet your needs.

Business Intelligence
Robust reporting and analytical tools can help you streamline your processes, communicate better, and serve your patients and clients more effectively.

Online Marketing
Attract users with smart web marketing tactics and enhance user experience with Web 2.0 interactivity.

CRM
We integrate prospect data with the issuing process and your CRM system, and incorporate lead generation, media services and search engine marketing to help you attract the prospects you're looking for.

eCommerce
Providence's solutions ensure your online tools are engaging and function consistently to generate and support your objectives.

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