Business Standards & Operational Compliance

Providence is enterprise-wide compliant with CMMI® - SVC (Services) Model, Level 2, for its offshore and onsite operations.

Providence's Integrated Service Strategy has enabled enterprise-wide compliance across service lines & has thus validated the firm's commitment and ability to provide 'Singular Credible Service Standard' to its clients using its Adaptive Service Delivery Model.

This compliance demonstrates our absolute commitment towards service quality, process maturity and delivery excellence, thus ensuring an enriching value addition experience for our clients.

Providence is using the CMMI® based processes since July 2011 and providing measurable business benefits to its clients.
This model is guiding us systematize & standardize our onsite & offshore operations.

Providence demonstrates its continuing commitment to evolution & implementation of best practices by serving to the highest requirements and honoring the strictest SLAs.

Industry wide evidence shows that process improvement using the CMMI® Suite results in improvements in service quality, delivery schedule, return on investment and other measures of performance outcome. Clients' appraisals echo the same for Providence.


About CMMI®

Developed by the Carnegie Mellon Software Engineering Institute (SEI), the Capability Maturity Model® Integration (CMMI®) enables not only the strengthening of software engineering processes, but also risk management and structured decision - making.

The model practices enable an improvement infrastructure, allowing process and performance improvements across five different levels. CMMI® for Services (CMMI®-SVC) provides a comprehensive integrated set of guidelines for developing service practices so as to improve service provider performance and customer satisfaction.

For more information please visit: www.sei.cmu.edu/cmmi/

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